What To Do When You Face Data Loss

Data loss can be caused by a variety of factors, including hardware failures, user error, and viruses or ransomware. It’s a serious problem that can have a devastating impact on small businesses, especially if you don’t have a good backup system in place. Imagine being unable to access your customer info, invoices, contracts and bookkeeping records! What can you do if you face this situation?

If you face a data loss situation, it is important to take action quickly to minimize the damage. Here are some steps that you can take yourself:

  1. Stop using the affected device immediately. This will help to prevent further damage to your data.
  2. If you suspect that a virus or ransomware infection is the cause of the data loss, disconnect the device from the internet and any other networks. This will help to prevent the infection from spreading.
  3. Try to identify the cause of the data loss. If you are not sure what caused the data loss, you may need to seek professional help.
  4. If you have a backup of your data, restore it. If you do not have a backup, you may be able to recover some of your data using data recovery software.
  5. Once you have recovered your data, take steps to prevent data loss in the future. This may include backing up your data regularly, using antivirus and anti-malware software, and educating your employees about data loss prevention best practices.

When to seek help

If you are unable to recover your data yourself, or if you are unsure of what to do, you should seek professional help. There are a number of companies that specialize in data recovery.

When choosing a data recovery company, it is important to do your research. Choose a company with a good reputation and experience in recovering data from the type of device that you have.

Adam from Bluenova Computing in San Antonio, Texas, who has over 25 years of experience in small business data recovery, explains: “When you’re dealing with a data loss situation, it’s important to work with a technician who can first accurately identify the problem. Is it a failed hard drive? Faulty RAM? A virus or ransomware? The technician also should be familiar with and have the tools to recover and restore data from faulty hardware, software to recover damaged or deleted files, familiarity with file security, encryption and much more.”


Data loss is a serious problem, but it is important to remember that there are steps that you can take to recover your data and minimize the damage. If you are facing the problem of data loss, follow the steps above and seek professional help if necessary.