Every business will experience major computer or network problems at some point. When this happens, the time taken by your IT company to respond to the call can make or break your business. How can you know in advance if you’ve partnered with the right company?
An IT company with a slow response help desk can keep a business out of normal operations for days. Database corruption for instance could cause loss of data and prevent execution of orders and deliveries if not taken care of promptly. Viruses or hacking could lead to software crashes and hardware failure, making a business invest in new IT infrastructure. Furthermore, website downtime could seriously affect search engine rankings.